- The Company processes information about you ‘data subjects’ for a number
specific lawful purposes and we seek to ensure that our data collection and
processing is always proportionate. Given the nature of our business we may
collect personal data, sensitive personal data and criminal offence data as defined
below:
- ‘Personal data’ is information which relates to a living person who can be
identified from that data (data subject) on its own, or when taken together with
other information which is likely to come into our possession. It includes any
expression of opinion about the person and an indication of the intentions of us or
others, in respect of that person. It does not include anonymised data.
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Sensitive personal data is sometimes referred to as ‘special categories of
personal data’ or ‘sensitive personal information’ and it includes information about
your: race; ethnic origin; politics; religion; trade union membership; genetics;
biometrics (where used for ID purposes); health; sex life; or sexual orientation.
We have further grouped the above data together as follows.
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Identity Data:
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includes first name, maiden name, last name, username or similar
identifier, marital status, title, date of birth and gender. We will collect this
information from you.
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We will collect this information from you.
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This information is necessary to take steps to enter into and for the
adequate performance of the contract between you and us and to allow us
to comply with our legal obligations as well as for our legitimate business
interests.
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We may share this information with relevant personnel within company
and in limitation with User or Stylist but only to extent necessary to
book/provide Services.
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Without it, we may not be able to provide you with all the requested
service.
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Contact Data
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includes addresses, email addresses and telephone numbers.
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We will collect this information from you.
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This information is necessary to take steps to enter into and for the
adequate performance of the contract between you and us and to allow us
to comply with our legal obligations as well as for our legitimate business
interests.
-
We may share this information with relevant personnel within company
and in limitation with User or Stylist but only to extent necessary to
book/provide Services.
-
Without it, we may not be able to provide you with all the requested
service.
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Other Data
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includes details of your background information that you provide to us
when enquiring about or when booking our services or when you apply to
register with us as a Stylist and any other information you may otherwise
choose to provide us information when you fill in a form, update or add
information to your bookings, respond to surveys, post to community
forums, participate in promotions, communicate on our Platform with us,
Stylist or User, share your experience with us or use other features of the
Platform. We will collect this information from you.
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We will collect this information from you, Stylist (if you are User) or User (If
you are Stylist).
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This information is necessary to take steps to enter into and for the
adequate performance of the contract between you and us and to allow us
to comply with our legal obligations as well as for our legitimate business
interests ie. To maintain records,
to respond to enquiries, to monitor and to
improve our services.
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We may share this information with relevant personnel within company
and in limitation with User or Stylist but only to extent necessary to
book/provide Services or deal with your complaint/enquiry.
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You do not have to provide this information, but you understand that if you
fail to provide this information, we may be unable to assist you.
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Identity Verification Data
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includes details of identity verification information (such as images of your
government issued ID, passport, national ID card, or driving license or your
proof of address, your photograph or other authentication information.
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We will collect this information from you and in some instances may obtain
this from third parties.
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This information is necessary to take steps to enter into and for the
adequate performance of the contract between you and us and to allow us
to comply with our legal obligations as well as for our legitimate business
interests ie. to maintain records.
-
We may share this information with relevant personnel within company
and in limitation with User or Stylist but only to extent necessary to
book/provide Services or deal with your complaint/enquiry. We may also
share this information
so demanded.
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Without it, we may not be able to provide you with all the requested
service.
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Transaction Data
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We may require you to provide certain financial information (like your bank
account or credit card information) in order to facilitate the processing of
payments. We will collect information related to your payment transactions
through the Platform, including the payment instrument used, date and
time, payment amount, payment instrument expiration date and billing
postcode, PayPal email address, information, your address, details of
booking and payment transactions, refunds, cancellations, booking
statements and reports and other related transaction details.
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We will collect this information from you and in some instances may obtain
this from third parties, i.e. payment providers, paypal.
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This information is necessary to take steps to enter into and for the
adequate performance of the contract between you and us and to allow us
to comply with our legal obligations (i.e. money laundering) as well as for
our legitimate business interests ie. to maintain records, process payments
and refunds etc.
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We may share this information with relevant personnel within company
and in limitation with User or Stylist but only to extent necessary to
book/provide Services or process refunds or pay for the services rendered
to the Stylist. We may also
as payment providers.
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Without it, we may not be able to provide you with all the requested
service.
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Technical Data
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includes internet protocol (IP) address, browser type and version, time
zone setting and location, browser plug-in types and versions, operating
system and platform and other technology on the devices you use to
access this website. We will collect this information automatically when
you visit or use our Platform.
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This information will be collected automatically when you visit/use our
Platform.
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This information will be collected for our legitimate business interests ie. to
maintain records, and provide and improve the functionality of our
Platform.
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We may also share this information with third parties, such as our website
developers.
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Usage Data
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Includes information about how you use our website ie how long you stay
on each page and how long you generally visit our website for. We collect
information about your interactions with the Platform such as the pages or
content you view, your searches, bookings you have made, and other
actions on the Platform.
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Includes internet protocol (IP) address, browser type and version, time
zone setting and location, browser plug-in types and versions, operating
system and platform and other technology on the devices you use to
access this website. We will collect this information automatically when
you visit or use our Platform.
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This information will be collected automatically when you visit/use our
Platform.
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This information will be collected for our legitimate business interests ie. to
maintain records, and provide and improve the functionality of our
Platform.
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We may also share this information with third parties, such as our website
developers.
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Marketing Data
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Includes your marketing and communication preferences.
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This information will be collected for our legitimate business interests ie.
send you our newsletters, to deliver relevant website content and
advertisements to you, notify you updates, offers and promotions, or to
introduce our new services and measure or understand the effectiveness of
the advertising we serve to you, to keep in touch with our clients and
providers, to study how customers use our services, to develop our
services and promote them, to grow our business and to improve our
marketing strategy.
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We will share the information we receive with relevant personnel within
company, i.e. those responsible for the IT or marketing aspects of the
business and third- party service providers responsible for our website
maintenance and marketing or software providers, (eg Mailchimp) You will
be able to opt out of receiving any further promotional material from us.
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Geo-location Information
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When you use certain features of the Platform, we may collect information
about your precise or approximate location as determined through data
such as your IP address or mobile device’s GPS to offer you an improved
user experience. Most mobile devices allow you to control or disable the
use of location services for applications in the device’s settings menu. We
may also collect this information even when you are not using the app if
this connection is enabled through your settings or device permissions.
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We will collect this information from you. Most mobile devices allow you to
control or disable the use of location services for applications in the
device’s settings menu. We may also collect this information even when
you are not using the app if this connection is enabled through your
settings or device permissions.
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This information will be collected on the basis of your consent which can be
withdrawn at any time by adjusting your preferences and settings or
device permissions.
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Log Data and Device Information.
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We automatically collect log data and device information when you access
and use the Platform, even if you have not created a user or stylist
account. That information includes, among other things: details about how
you’ve used the Platform (including if you clicked on links to third party
applications), IP address, access dates and times, hardware and software
information, device information, device event information, unique
identifiers, crash data, cookie data, and the pages you’ve viewed or
engaged with before or after using the Platform.
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This information will be collected automatically when you visit/use our
Platform.
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This information will be collected for our legitimate business interests ie. to
maintain records, and provide and improve the functionality of our
Platform.
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We may also share this information with third parties, such as our website
developers.
Cookies Data.
- We use cookies and other similar technologies when you use our Platform.
We may collect certain information by automated means using
technologies such as cookies, web beacons, pixels, browser analysis tools,
server logs, and mobile identifiers. In many cases the information we
collect using cookies and other tools is only used in a non-identifiable
without reference to personal information. For example, we may use
information we collect to better understand website traffic patterns and to
optimize our website experience. In some cases we associate the
information we collect using cookies and other technology with your
personal information.
- This information will be collected automatically when you visit/use our
Platform.
- This information will be collected for our legitimate business interests ie. to
maintain records, and provide and improve the functionality of our
Platform.
- We may also share this information with third parties, such as our website
developers.
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Aggregated Data
-
such as statistical or demographic data for any purpose. Aggregated Data
may be derived from your personal data but is not considered personal
data in law as this data does not directly or indirectly reveal your identity.
For example, we may aggregate your Usage Data to calculate the
percentage of users accessing a specific website feature. However, if we
combine or connect Aggregated Data with your personal data so that it can
directly or indirectly identify you, we treat the combined data as personal
data which will be used in accordance with this privacy notice.
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This information will be collected automatically when you visit/use our
Platform.
-
This information will be collected for our legitimate business interests ie. to
maintain records, and provide and improve the functionality of our
Platform.
-
We may also share this information with third parties, such as our website
developers.
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Sensitive Data
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As part of your Background Data, collect your sensitive information. We will
collect sensitive information so that we take steps to enter into a contact
with you, for our legitimate interests (e.g. to determine if we can provide
you the service safely) or to comply with our legal obligation (e.g. to
determine if you have Capacity.
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The legal condition for processing your sensitive data is establishment,
exercise or defence of legal claims. (i.e. so that we can show that we have
treated you fairly or that we have complied with our legal obligations.
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You may also wish to provide us with sensitive data in relation to your
health (i.e. disability) by requesting us to make reasonable adjustments on
how we communicate with you or if we need to make special adjustments
so that we can provide you with our services. The legal condition for
processing such data is establishment, exercise or defence of legal claims
(i.e. so that we can show that we have treated you fairly and in accordance
to our legal obligations under Equality Act 2010).